What is considered normal wear and tear in a rental?
By Olof Kernell • November 26, 2025
When you rent out a property, it is natural that it will experience some wear over time. Understanding the difference between normal wear and tear and damage caused by negligence is important to avoid misunderstandings and conflicts. In this article, we explain what counts as normal wear and tear and how it affects both the landlord and the tenant.
Quote:
“Documenting the condition of the property at move-in and move-out is the best protection against future disputes.”
“Documenting the condition of the property at move-in and move-out is the best protection against future disputes.”
Minor wear in a home
In a home that is used daily, small signs of wear will inevitably appear. This may include light scratches on the floor from furniture, small holes in the walls from pictures or shelves, or minor grease marks on wallpaper. These marks of everyday living are considered normal wear and tear and are something the landlord must accept. Over time, every home is affected by regular use, and it is important to have a realistic understanding of what normal wear and tear includes.
Damage beyond normal wear and tear
It is important to distinguish between normal wear and tear and damage caused by carelessness or neglect. Examples of such damage may include broken windows, cracked toilet seats, or deep marks on walls and floors caused by inappropriate use. These types of damages are not considered normal wear and tear, and the tenant may be required to compensate the landlord.
This is why it is important to maintain open communication with the tenant about what applies if damage occurs. Always document damages carefully with photos or video, and contact your insurance company for advice. In some cases, the matter may need to be taken to the Rent Tribunal for an assessment of who is responsible for the cost.
The tenant’s responsibilities
As a tenant, you have a duty of care, which means you must look after the property and use it responsibly. This includes cleaning regularly, avoiding damage, and reporting issues to the landlord immediately. Fulfilling these responsibilities helps keep the property in good condition and reduces the risk of disputes at move-out.
The landlord’s rights in cases of excessive wear
If the tenant causes damage beyond normal wear and tear, the landlord has the right to claim compensation. This may include the cost of repairs or restoring the property to its original condition. To do this, the landlord must be able to prove that the damage was caused by the tenant’s negligence.
Therefore, it is essential to document the condition of the property both at move-in and move-out, using inspection reports and photographs. Clear documentation ensures that any disputes regarding damage and wear can be handled fairly.
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