Your B2B Short-term Rental Partner

Did you know that Guestit, except for B2C, also specializes in partnering with property owners to optimize their short-term rental investments? We offer a comprehensive suite of services designed to maximize revenue, streamline operations and enhance guest experiences. Whether you manage a single property or a portfolio of units, Guestit can provide the expertise and support your need to succeed in the competitive short-term rental market.

Today, we're speaking with Orkida who is the Operations Manager for Stockholm South, a Guestit employee who manages a massive property with over 150 apartments among others. Orkida's unique perspective as both a Guestit employee and an Operations Manager offers valuable insights into the challenges and rewards of managing large-scale properties.

Orkida: The biggest challenge is ensuring consistent occupancy while maintaining high standards of guest satisfaction. With so many units, it's crucial to have them all occupied and ensure every guest has a positive experience. Another great challenge is managing shared utilities like electricity and water. Issues in these areas can quickly affect multiple apartments and make many guests unhappy.

Orkida: As a Guestit employee, I'm responsible for overseeing the day-to-day operations of the property. This includes ensuring that maintenance issues are addressed promptly, guest relations are managed effectively, and make sure that the property is always in top condition.

Guestit's proactive approach to maintenance and their focus on guest satisfaction have been keys to our success. By identifying and addressing potential problems before they grow big , we've been able to minimize downtime and ensure a positive experience for our guests.

Orkida: At Guestit it is important to contribute to a positive and supportive work environment that encourages open communication and professional development. We value the hard work and dedication of our team members, which creates a positive and collaborative atmosphere. This shared sense of purpose motivates us to deliver outstanding results.

Orkida: Recently, we faced a plumbing issue that affected multiple apartments on the same floor. Guestit worked closely with the property owner's maintenance team to identify the root cause and coordinate necessary repairs. Our efficient collaboration minimized disruption to guests and ensured the issue was resolved quickly.

Orkida: As a Guestit employee, I can attest to the exceptional tools and support they provide for managing properties. Guestit's expertise in property management, coupled with their unwavering commitment to guest satisfaction, has significantly improved our operations. I wholeheartedly recommend their services to any property owner seeking to optimize their investment and deliver exceptional guest experiences.