Backnära lägenhet på Tottvägen i Åre

De mobila nycklarna fungerade inte som förväntat. Kundservicen var tyvärr inte tillräckligt hjälpsam.

Positive: Fräscht och välordnatNegative: Inga fönster, det framgick inte vid bokningen att lägenheten var i källarplan

Positive: Modern nice apartment with ski in/ski out and great locationNegative: - The communication before the stay was a bit much, with lots of messsages and information as well as background checks and filling out forms etc- A bit unpractical to not be able to leave luggage at the location before check in and after check out

Management avoid any issues. Cheap.Positive: Modern furnishings.Bridge to the slope.Negative: NO WINDOWS - felt like a prison.When two rooms are booked together you expect them both to be the same. However one room on our booking had an exponential upgrade, and we left with no answers or words from management even after our stay had ended.Very hot. Even with the thermostat off, the apartment was a sweat box.One small pillow per person, and was unable to get more even after requesting it several times.Also had to hunt down the cleaners to ask for more essentials such as bin bags and toilet rolls, as no extras were supplied.Insufficient cutlery for 4 people. Cups with NO handles, which results in burns?!Fire alarm went off in the apartments, which we understand happens. However the alarm continued for further 45 minutes after the fire brigade told us we could return to our apartments - we then all had a headache, after the alarm sounding for nearly 2 hours.At the end of our stay once stripped the bed linens I was appalled to find a blood stained pillow, which I had been sleeping on for 6 days!!Absolutely disgusting.We’re beyond frustrated at how management handled our stay, from start to finish, and would NOT recommended.

Positive: Fully equipped kitchenNegative: Online key to the flat has not been working for me and I had iPhone 12. Alternative keys should be arranged, also there was no windows

Confort apartment with easy access to both lift and center.Positive: Convenient to ski lift, clean, close to the Centralstation, easy key access.Negative: The light in the skistorage room not working during our stay.