Guest Support
We guide you to the right point of contact so you can get quick and smooth assistance whenever you need it.
By Olof Kernell • January 20, 2026
Our goal is for your stay with Guestit to be easy, seamless, and completely stress-free. Here you’ll find everything you need to get in touch with us quickly—using the right channel at the right time.
Once your booking is confirmed, we always send a confirmation to the email address and phone number you provided at the time of booking.
The confirmation includes a link to My Pages, your central hub for all information related to your stay. Simply log in using the same phone number you used when booking.
The confirmation includes a link to My Pages, your central hub for all information related to your stay. Simply log in using the same phone number you used when booking.
💬 Fastest way to get help
The quickest way to reach our guest support team is by replying directly to the email or SMS messages you’ve received from us. These channels are monitored daily between 08:00 and 01:00, and during these hours we typically respond within 30 minutes.
📞 When to call us
Phone support is intended for emergencies or issues that need immediate attention. For all other matters, written communication is usually both faster and more efficient.
🔎 General inquiries
For general information about your stay, maintenance requests, or contact details, please log in to My Pages using the link in your booking confirmation. There you’ll find all relevant information gathered in one place.
We’re here to help and look forward to welcoming you.
Team Guestit
Team Guestit
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