Guest Support

We guide you to the right way to contact us, for fast and seamless support whenever you need it.

By Olof KernellJanuary 20, 2026
Guest Support
We want your stay with Guestit to be smooth, simple, and completely stress-free. Here you’ll find everything you need to get in touch with us quickly—using the right channel at the right time.

Once your booking is confirmed, we always send a booking confirmation to the email address and phone number you provided at the time of booking. This confirmation is your central hub for everything related to your stay.

💬 Fastest way to get help

The quickest way to reach our guest service team is by replying directly to the email or SMS messages you’ve received from us. We monitor these channels around the clock and typically respond within 30 minutes.

📞 When to call us

Phone support is intended for emergencies or issues that need immediate attention. For all other matters, written communication is both faster and more efficient for everyone involved.

🔎 General inquiries

For general inquiries and contact details, please log in to your booking confirmation page. All relevant information about your stay is gathered there in one place.

We’re here to help and look forward to welcoming you—enjoy your stay with Guestit!

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