Privacy policy

Privacy policy

By Olof Kernell • March 14, 2024
This Privacy Policy describes how Guestit.se ("Guestit," "we," "us," or "our") collects, uses, and discloses information, including personal information, in connection with your use of the Guestit.se website (the "Website") and related services (collectively, the "Services") in accordance with GDPR.

1. Information We Collect
We collect information from you in a variety of ways when you use the Services, including:
  • Personal Information: This includes information that can be used to identify you as an individual, such as your name, email address, phone number, mailing address, payment information, government identification numbers (where required by law), and profile picture.
  • Booking Information: This includes information about your bookings on the Guestit platform, such as your travel dates, the property you booked, the number of guests, and any special requests you make.
  • Usage Data: We collect information about how you use the Services, such as the pages you visit, the features you use, the searches you perform, and the links you click.
  • Device Information: We collect information about your device, such as your IP address, browser type, operating system, and device identifiers.
  • Information from Third-Party Sources: We may collect information about you from third-party sources, such as social media platforms or public databases, to the extent permitted by law.

2. How We Use Your Information
We use your information for a variety of purposes, including:
  • To provide and improve the Services
  • To process your bookings and payments through our payment-partner Stripe
  • To communicate with you about your bookings and the Services
  • To personalize your experience on the Services
  • To send you marketing and promotional communications (with your consent)
  • To prevent fraud and maintain the security of the Services
  • To comply with the law

3. Sharing Your Information
In accordance with GDPR regulations we may share your information with third-party service providers who help us operate the Services, such as payment processors, property management companies, and marketing agencies. We may also share your information with government or law enforcement officials if required by law.

4. Your Choices
You have choices about how we use your information. You can:
  • Request all information collected at any time
  • Update your profile information at any time
  • Opt out of receiving marketing communications from us
  • Access and delete your personal information at any time

5. Security
We take reasonable steps to protect your information from unauthorized access, disclosure, alteration, or destruction. However, no website or internet transmission is completely secure.

6. Children's Privacy
The Services are not directed to children under the age of 18. We do not knowingly collect personal information from children under 18. If you are a parent or guardian and you believe that your child has provided us with personal information, please contact us.

7. International Transfers
Your information may be transferred to, stored, and processed in countries other than your own, where data protection laws may be different from those in your home country.

8. Changes to this Privacy Policy
We may update this Privacy Policy from time to time. We will post any changes to the Privacy Policy on the Website.

9. Contact Us
If you have any questions about this Privacy Policy, please contact us at info@guestit.se.
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