Vad gästerna säger
M
Michael
över ett år sedan
Ett fantastiskt litet ställe, bara en kort bit utanför centrala Stockholm, men ändå lätt att promenera till och med utmärkta tunnelbaneförbindelser i närheten. Värdarna var helt suveräna och svarade alltid omedelbart på de få frågor vi hade. Lägenheten var fläckfri och fri från onödig röra.
R
Richa
över ett år sedan
Guests should be informed that this is not a personal listing & this place is one of more than 1000 apartments that are serviced by the company Guestit. Everytime I connected with someone on chat or phone, it was a new person. There is a call centre in Latin America that deals with client queries. I never interacted with Andreas.
The cleaning is outsourced to a company & the cleaning standards were below par. We found hair on the bedsheets, pillows, wad of hair in the sink, on the utensil cleaning brush. Carpet was dirty, dishwasher had a broken glass inside & dishes had stains. However, when we complained to the company, the cleaning crew came next morning & left the place spic & span. There seems to be lack of supervision of cleaning as several other guests have made the same complaint. Please be aware that the call centre asks for photographic evidence of things being dirty & there is no personalised service. However, the company is responsive to complaints, so I gave 4 stars.