What guests are saying
Brett
over 1 year ago
Had a fantastic stay! The location is close to many restaurants, bars, and shops in Södermalm. The hosts were great and even allowed us to extend our stay by one day. We had booked the wrong dates by accident but the host was very understanding. Many thanks!
Had a fantastic stay! The location is close to many restaurants, bars, and shops in Södermalm. The hosts were great and even allowed us to extend our stay by one day. We had booked the wrong dates by accident but the host was very understanding. Many thanks!
T
Tan
over 1 year ago
Positive: There is a bus that goes to the city right outside the property, a number of restaurants nearby, and a supermarket downstairs. The apt is big and spacious too. The apt owner is also responsive. Location feels safe with multiple passcodes before entering apt. However, before check in you will be sent a whole document writing alot of rules that comes with fines if not followed, which can feel abit restrictive.
Positive: There is a bus that goes to the city right outside the property, a number of restaurants nearby, and a supermarket downstairs. The apt is big and spacious too. The apt owner is also responsive. Location feels safe with multiple passcodes before entering apt. However, before check in you will be sent a whole document writing alot of rules that comes with fines if not followed, which can feel abit restrictive.
B
Besart
over 1 year ago
Everything good except checkin complicatedPositive: We checked in on the website, when we arrived at the place, the address was not correct from first email, they did not send us after checkin correct address and code. We contacted them and they answered the phone later (several times), they said we did not fill everything in, they sent us the link again, when we clicked, everything was filled up from first check-in. They tried to be polite on phone but he was arrogant.
Everything good except checkin complicatedPositive: We checked in on the website, when we arrived at the place, the address was not correct from first email, they did not send us after checkin correct address and code. We contacted them and they answered the phone later (several times), they said we did not fill everything in, they sent us the link again, when we clicked, everything was filled up from first check-in. They tried to be polite on phone but he was arrogant.
T
Thure
over 1 year ago
The process after booking needs to be simplified.Negative: The post-booking procedure is quite complicated and cumbersome. There are several questions that seem unnecessary, such as the SMS from the USA requesting that you first provide the accommodation’s phone number and specify where the key can be collected. In my previous bookings via Booking.com in Ho Chi Minh and various places in China, the process was much simpler and more relaxed – whereas Cosy - Östersund felt rather more complex.
The process after booking needs to be simplified.Negative: The post-booking procedure is quite complicated and cumbersome. There are several questions that seem unnecessary, such as the SMS from the USA requesting that you first provide the accommodation’s phone number and specify where the key can be collected. In my previous bookings via Booking.com in Ho Chi Minh and various places in China, the process was much simpler and more relaxed – whereas Cosy - Östersund felt rather more complex.