What guests are saying
R
Richa
over 1 year ago
Guests should be informed that this is not a personal listing & this place is one of more than 1000 apartments that are serviced by the company Guestit. Everytime I connected with someone on chat or phone, it was a new person. There is a call centre in Latin America that deals with client queries. I never interacted with Andreas.
The cleaning is outsourced to a company & the cleaning standards were below par. We found hair on the bedsheets, pillows, wad of hair in the sink, on the utensil cleaning brush. Carpet was dirty, dishwasher had a broken glass inside & dishes had stains. However, when we complained to the company, the cleaning crew came next morning & left the place spic & span. There seems to be lack of supervision of cleaning as several other guests have made the same complaint. Please be aware that the call centre asks for photographic evidence of things being dirty & there is no personalised service. However, the company is responsive to complaints, so I gave 4 stars.
K
Katie Eileen
over 1 year ago
This location could not be more perfectly centrally located and the apartment was charming. It was simple to get access and the directions were super clear.
The only drawback was that there is a loud restaurant nextdoor and their trash/recycling is in the courtyard beneath the window. This is a touristy part of town so that is to be expected and didn’t keep me from enjoying the stay! Things typically wound down around midnight. I just mention it in case you’re a light sleeper or sensitive to noise.
I had a wonderful stay!